FAQ

YOU ASKED, WE ANSWERED!

WHEN WILL MY ORDER SHIP?

We want your order to get to you as quick as possible! That being said, it usually takes us 1-2 business days to ship out your items

DO YOU OFFER PICK UP OPTIONS?

Reach out to us about local pick up options in Austin, Texas!

WHAT'S YOUR RETURN POLICY?

Customers can return or exchange unworn/unused items for a full refund within 7 days of delivery- email contact@riddlebygigi.com to start the return process

DO YOU DO POP-UPS?

Check our instagram for updates on pop ups/in person shopping experiences! Also reach out to us if you want RIDDLE to pop up at your store!